Procurement Opportunities
Med Center Health is inviting qualified vendors who previously submitted a Statement of Qualifications (SOQ) to participate in the next phase of the Med Center Health Virtual Care Program (System-Wide Enterprise Solution).
This strategic initiative is designed to transform inpatient care delivery across Med Center Health’s rural hospitals by leveraging technology-enabled clinical services to improve patient safety, clinical communication, workforce support, throughput, and overall quality outcomes.
Program Overview
The Virtual Care Program will implement a fully integrated inpatient telehealth platform utilizing:
- Digital smartboards and patient engagement technologies
- AI-enabled monitoring and fall prevention systems
- Seamless integration across enterprise clinical systems, including Epic EMR, nurse call, RTLS, and telehealth platforms
The selected vendor will be responsible for delivering a turnkey enterprise solution, including all hardware, software, integration services, implementation, training, and ongoing support required for successful deployment.
Eligibility to Participate
Only vendors who have successfully completed:
- Statement of Qualifications (SOQ)
- Technical Request for Information (RFI)
by February 13, 2026, are eligible to participate in this Request for Proposal (RFP) phase.
All required information related to:
- Epic interoperability
- HIPAA compliance
- USDA DLT grant alignment
- Security certifications
- Project governance
has already been submitted during Phase 1 and should not be resubmitted unless updates are required.
RFP Response Expectations
Vendors are required to submit a complete, well-structured proposal that includes:
- Detailed technical solution aligned to the defined scope
- Comprehensive integration approach across required systems
- Implementation methodology and timeline
- Three-year total cost of ownership (TCO) with itemized pricing
- Supporting documentation demonstrating capabilities and prior experience
All responses must fully address the requirements outlined in the official RFP and include all requested supporting documentation for consideration.
Scope of Solution
The proposed solution must deliver a fully integrated inpatient virtual care platform that meets or exceeds the requirements outlined in the RFP, including but not limited to:
- Digital smartboards and patient engagement systems
- AI-enabled cameras and predictive monitoring
- Enterprise system integrations (Epic, nurse call, RTLS, PACS, interpreter services, etc.)
- Real-time clinical workflows and communication tools
Proposal Deadline:
May 20, 2026 at 5:00 PM CST
All proposals must be submitted in accordance with the instructions outlined in the RFP.
Contact Information
All questions must be submitted in writing to:
Procurement@MCHealth.net
Med Center Health appreciates your continued participation and looks forward to your response as we advance this important enterprise initiative to enhance care delivery across our communities.
FAQ
Requested Documentation
Please also share any available reference materials related to:
• Estimated implementation/build hours
• Recommended customer staffing roles and responsibilities
• Technical architecture and infrastructure overview
• Epic integration approach
• Data governance and security information
• Downtime workflows and operational continuity
2. Existing Customer References
To expedite the process we would like to go ahead and start reaching out to some existing customers. We would like to receive the following contact information.
• Organization
• Contact Name
• Contact Phone #
• Contact Email
3. Contract and Pricing Information
As part of our evaluation, we would appreciate receiving a draft agreement along with:
• A detailed cost breakdown by device, room, or deployment area
• Any infrastructure or common-cost allocation models
• Implementation and ongoing support pricing details
4. Collaborative Calls
In order to coordinate information in a timely manner we may need to schedule the following calls between our clinical, technical and leadership and your organization’s respective team members.
• Discovery Calls- to address any outstanding questions and help transition the evaluation process into implementation planning.
• Clinical Discovery Calls- to connect clinical leadership with our nursing and other clinical leadership to review workflows, operational considerations and clinical use cases.
• Technical Discovery Calls- to coordinate technical discussions between your engineering/integration team and our IT and Epic leadership to review architecture requirements, infrastructure, downtime behavior, and related technical considerations.
*Please provide several available dates/times for the clinical discovery and technical discovery calls over the next two weeks.
If you need to do a site visit to evaluate the infrastructure for each facility, please let us know. Please send all communications to Procurement@MCHealth.net to ensure a timely response and follow up.
Our preferred format would be for responses to be completed directly within the Vendor Documentation Tool spreadsheet, as this helps streamline and expedite the review and evaluation process across our internal teams.
Providing the responses in a Word document/PDF format is also perfectly acceptable if that is easier for your organization’s review and approval workflow. If you choose to provide the responses in PDF format, we do not require the completed spreadsheet to accompany the submission, although including it when possible would certainly be helpful for cross-referencing purposes.
The distribution is listed below.
| Distribution of Hardware | |||||
| Med Center Health Albany | Med Center Health Caverna | Med Center Health Franklin | Med Center Health Russellville | Med Center Health Scottsville | |
| Set-Top Boxes | 25 | 25 | 25 | 42 | 25 |
| Smartboards | 25 | 25 | 25 | 42 | 25 |
| Kiosk Tablets | 25 | 25 | 25 | 42 | 25 |
| AI Powered Cameras | 25 | 25 | 25 | 42 | 25 |
| Central Monitoring Displays | 2 | 2 | 2 | 4 | 2 |
| Workstation Displays | 2 | 2 | 2 | 2 | 2 |
Yes, vendors should assume a single Epic instance spanning all five hospitals.
Med Center Health will provide the necessary Epic build resources and Epic analyst support. Vendors do not need to include additional Epic integration professional services in their pricing assumptions.
The 12 Central Monitoring Displays will support a variety of operational and clinical functions, including unit monitoring, virtual observation, virtual rounding, and unit status board displays.
The 10 Unit Workstation Displays will primarily support virtual nursing workflows and related clinical functions at the unit level.
Yes, Med Center Health will provide the workstations.
A 34” display is preferred; however, 32” displays will be considered. The displays will be vertically stacked and configured to support split-screen viewing, allowing for four fields of view per workstation.
The Medical Center at Albany is seeking proposals from qualified contractors for the purchase and installation of an access control system and security sytem at its facility located at 723 Burkesville Road, Albany, Kentucky.
This project is funded through the FY 2024 Nonprofit Security Grant Program (NSGP) and is intended to enhance facility security through upgraded access control technology and video surveillance infrastructure.
Project Overview
The selected contractor will provide all equipment, materials, labor, installation, testing, training, and support necessary to deliver a fully operational control and security camera system.
The project includes:
- Access control system installation
- Security camera system installation
- System programming and commissioning
- Staff training
- Documentation and warranty support
Proposal deadline
June 25, 2026 4:00 PM CST
All proposals must be submitted before the deadline to be considered.
Contact Information
All questions must be submitted in writing to:
Procurement@MCHealth.net
Med Center Health appreciates your continued participation and looks forward to your response as we advance this important enterprise initiative to enhance care delivery across our communities.
The Medical Center at Caverna is seeking proposals from qualified contractors for the purchase and installation of an access control system and security system at its facility located at 1501 S. Dixie Street, Horse Cave, Kentucky.
This project is funded through the FY 2024 Nonprofit Security Grant Program (NSGP) and is intended to enhance facility security through upgraded access control technology and video surveillance infrastructure.
Project Overview
The selected contractor will provide all equipment, materials, labor, installation, testing, training, and support necessary to deliver a fully operational control and security camera system.
The project includes:
- Access control system installation
- System programming and commissioning
- Staff training
- Documentation and warranty support
Proposal deadline
June 25, 2026 4:00 PM CST
All proposals must be submitted before the deadline to be considered.
Contact Information
All questions must be submitted in writing to:
Procurement@MCHealth.net
Med Center Health appreciates your continued participation and looks forward to your response as we advance this important enterprise initiative to enhance care delivery across our communities.