Procurement Opportunities

To ensure a fair and transparent process for all interested parties, we ask that all questions be submitted no later than February 6, 2026. We will begin accepting attestations and supporting documentation on February 6, 2026, and will continue to do so through February 13, 2026. This approach ensures that all participants have equal access to the questions and responses prior to submitting the required materials.

Yes. Vendors may identify third-party supported solutions as needed to meet all required categories. The attestation must clearly specify the third-party organization(s) and the solutions they will support. All third-party partners must meet the federal grant criteria and describe their relevant experience, available resources, and capabilities for each category they support.

Yes. Because cost is a factor in eligibility, vendors are asked to provide a high-level, all-inclusive cost estimate for the required SOQ criteria. This should include estimated licensing and support costs for a three-year period following project completion. Vendors may provide both low- and high-range estimates to account for different configuration options.

Not all rooms will be configured in the same manner. The referenced quantities reflect potential configuration scenarios rather than a single standardized setup.

All options are currently being considered. Pricing submissions should include both low- and high-range estimates.

All options are under consideration. The reference to 252 smart boards reflects the possibility of a split-device configuration. If a split-device setup is selected, touch screens are not anticipated. If a split setup is not used, the total number of in-room digital smart boards would be 152.

Tablets will be used as door smart boards and must have the ability to connect with the in-room smart boards and cameras.

The primary use cases include patient education and the review of imaging study findings by physicians or other qualified clinical staff. Ideally, providers would have the ability to annotate directly on the digital display, highlighting and marking areas of clinical focus.

The digital smartboards will need to be highly configurable and capable of displaying a combination of patient-facing and clinical information. Core content fields should include, but are not limited to:
• Patient Identification
• Care Team Information (names, photos, roles)
• Daily Care Plan / Goals (today’s tasks such as labs, imaging, therapy, etc.)
• Safety and Precautions (fall risk, isolation precautions, allergy alerts, etc.)
• Medications and Pain Management (next medications due, pain scale, thresholds/targets, etc.)
• Expected Discharge Date and Instructions
• Schedule and Rounding Information (last and next rounding times, virtual visits, meals, etc.)
• Language Preferences and Accessibility Features (multiple language support, large text, closed captioning for video visits, etc.)
• Interactive Patient Activities (education, information, preferences, engagement tools, etc.)
• Patient Clinical Data (vital signs, intake/output, activity levels, etc.)
Connectivity is expected to support integration with multiple hospital data sources to ensure information is current, automated, and synchronized across systems.

Several deployment scenarios may be considered, including the following:
• Signage (only):
Digital signage would be synchronized to patient-specific needs and configurable for scheduled content loops (e.g., fall precaution reminders, survey feedback prompts, patient schedule reminders, etc.).
• Whiteboard (only):
A digital whiteboard solution could be synchronized to the type of provider present in the room through RTLS and configurable to display the information outlined in Question #1.
• TV (only):
A TV-based configuration could support automated sound muting when care team members are present, integration with a media service provider’s entertainment content, and be controlled through the patient bed pendant.
• TV/Education (only):
This configuration would support integration with reputable patient education video platforms and provide access to condition-specific learning content.
• TV and/or Education and/or Interactive:
The system should support the ability to display live video sessions for virtual consults and other telehealth interactions as well as previously mentioned content.

The smartboards are expected to be provided by the vendor.
The minimum configuration includes:
• 152 smartboards (minimum 55”)
• 140 AI-powered cameras
• 140 tablets (minimum 10”)
These devices must function together to support the clinical, patient engagement, and virtual care workflows previously described.
A secondary configuration may also be considered using a split-system approach (TV + Digital Whiteboard), consisting of:
• 152 smartboards (digital whiteboards)
• 100 TVs (configurable for telehealth, infotainment, and video entertainment)
• 140 AI-powered cameras
• 140 tablets (minimum 10”)
All components must integrate cohesively for the intended purposes.

Minimum requirements include the following:
• Digital Smartboards:
• Minimum size of 55”
• Hospital-grade and patient-room appropriate
• Pendant controllable
• 4K resolution
• Configurable to display multiple data fields
• Capable of automated sound control
• Able to receive and display data from multiple integrated sources

• AI-Powered Cameras:
• Sufficient resolution and zoom capability to read patient ID bands, IV bags, patient monitors, and support physical inspections
• Support for multiple simultaneous users
• Integrated microphone capable of capturing faint, distinct, or alarm sounds

• Tablets:
• Minimum size of 10”
• Capable of operating via Power over Ethernet (PoE)
• Configurable to work seamlessly with the digital smartboards and AI-powered cameras
• Equipped with a case/enclosure that includes LED lighting capable of displaying at least four distinct colors simultaneously, with separately designated locations

The tablets are expected to provide control functionality for content displayed on the digital smartboards. For example, they should support initiating and managing video visits from outside the patient room, as well as other interactive workflows.

• Emergency Department (ED) virtual operational support: Ex. Stroke, Cardiology, Behavioral Health or more?
Response: As outlined, supported ED service lines include Neurology, Cardiology, and Psychiatry, with additional coverage/consultation from General Surgery, Orthopedics, and Hospital Medicine.

• Inpatient telemedicine services: Ex. Gen Neuro Rounding, NICU Rounding, ICU, MFM, Behavioral Health, or more?
Response: Inpatient telemedicine services would include Neurology, Cardiology, Psychiatry, General Surgery, Orthopedics, Hospital Medicine, Pulmonology, Gastroenterology, Urology, and Infectious Disease. These services are supported by a broader virtual care team that may include nursing, social services, nutrition services, physical rehabilitation, pharmacy, and other allied health professionals.

• Epic ambient listening: As this is not a released Epic product, how can we commit to integrating with?
Response: Epic’s native ambient solutions (such as AI Charting or Ambient Voice Recognition) leverage the same underlying interface technologies and workflow integrations including Haiku/Canto, Hyperdrive, and FHIR APIs which are also used by other ambient listening AI platforms. This alignment enables forward compatibility and integration readiness as Epic’s ambient capabilities continue to evolve.

• Nihon Kohden cardiac monitors Integration: What is the use case? What are the outputs (HDMI, etc)?

Response: The primary use case is the deployment of AI-powered cameras to detect arrhythmias and clinical alerts, with notifications routed through Epic’s Patient Deterioration Index and Rover platform. For third-party integrations, alarm management solutions such as TigerConnect Alarm Management or Ascom may be utilized to feed actionable data into the Epic ecosystem.

Med Center Health is technology-agnostic, provided that proposed equipment meets the technical specifications required to support the identified software, connectivity, and use cases outlined in Sections 1, 2, and 3 of the SOQ, and complies with all applicable Federal Grant program requirements.

At a minimum, Smart TVs must be hospital-grade with a screen size of at least 55 inches.

AI-powered cameras must support sufficient optical zoom to clearly read patient armbands, IV bags, and bedside medical devices. All 3rd party camera vendors must support either “deep integration” or embedded context-aware linking (aka, ECAL).
Camera microphones must utilize beamforming technology with multiple microphone elements and advanced digital signal processing (DSP) to create a focused, directional audio pickup. These microphones should support omnidirectional listening to capture clinician voices, alarms, and other clinically significant sounds while effectively minimizing ambient noise and room echo.

Tablets must have a minimum screen size of 10 inches and include integrated LED lighting around the perimeter (which may be part of a mounting cabinet configuration) capable of simultaneous multizone and multicolor visual displays.