Med Center Health Visitation Restrictions
In an abundance of caution, and to keep our environment safe for patients, visitors and staff, Med Center Health has implemented the following visitor restrictions.
- Masks are optional for employees, patients and visitors at all MCH facilities. MCH will continue to make masks available for those who choose to wear them. If health indicators change in the future, universal masking requirements may be reinstated.
- When visiting, remember to wash your hands with soap and water when entering and leaving patient rooms. Those with fever, runny nose, body aches, or respiratory symptoms should not visit.
The Medical Center at Bowling Green and Commonwealth Regional Specialty Hospital
Maternity & Women’s Health
- Labor & Delivery: 1 designated support person in addition to father of baby/primary support person (2 total). Support people not interchangeable. Doulas not included as a visitor.
- Postpartum: 2 Visitors in addition to father of baby/primary support person. Visitors are interchangeable. Siblings allowed without max. Doulas are included in visitor max.
NICU
- Only mother and designated support person. Support people not interchangeable.
All Other Inpatient Units
- Visitors permitted.
Ambulatory Surgery
- Maximum of 2 visitors.
Surgery
- No visitors are allowed.
Post-Anesthesia Care Unit (PACU)
- Visitation times are limited; 1 visitor is allowed.
Outpatient Recovery/Endoscopy
- Maximum of 1 visitor.
Cath Lab
- Maximum of 2 visitors.
Emergency Department
- 1 – 2 visitors allowed depending on patient condition. Visitors are interchangeable.
The Medical Centers at Albany, Caverna, Franklin and Scottsville
Inpatient Units
- Visitors permitted.
Emergency Department
- 1 – 2 visitors allowed depending on patient condition. Visitors are interchangeable.
All other units (Outpatient, etc.)
- Maximum of 1 visitor.
Cal Turner Rehab & Specialty Care
- Visitation at Cal Turner Rehab & Specialty Care is open.
- Please refrain from visiting if you feel sick.
Customer Service
We value your feedback to help us understand how we are doing and how we can improve. If you would like share a compliment or complaint about the care you or a loved one received, please submit your comments to us online or call (270) 745-1294. If you would like to recognize a nurse for the exceptional care you received, nominate him or her for the Daisy Award.
Tobacco-Free Policy
Med Center Health seeks to provide a safe and healthy environment for all employees, patients and visitors. Use of tobacco products is dangerous to your health and the health of others. The use of tobacco products is prohibited at any Med Center Health facility both inside and outside. Tobacco products include: cigarettes, cigars, pipes, smokeless tobacco and electronic cigarettes. The success of this policy depends upon the thoughtfulness, consideration, and cooperation of smokers and non-smokers.