Internet Privacy Policy & Practices


Med Center Health respects the privacy of your personal information. This Privacy Policy is intended to specify how information you supply through our Web site is collected, safeguarded, transmitted and used by Med Center Health.

IMPORTANT! Med Center Health’s Notice of Privacy Practices is a separate document that governs how certain health information about you may be used and disclosed. Please take a moment to review that policy as well, by selecting the link below. The link will open in a new window. To get back to this page, simply close the window.

Notice of Privacy Practices

How Data is Collected -Security Methods in Place for Collection and Storage of Your Information

Data Collected Through Forms on Our Site

All information submitted to our website using our forms is encrypted for transmission using Secure Socket Layer (SSL) protocol and 128-bit encryption. If your Web browser does not currently support this security protocol, you will be prompted to update your security and presented with a link to a site where you may obtain the necessary plug-in at no charge.

E-Mail

Personal information transmitted across the Internet via e-mail is not secure and will not be requested or accepted by Med Center Health. Secure customer service forms are available for all communications.

Med Center Health SMS Terms and Conditions 

When you opt in for text messages from Med Center Health (MCH), you are signing up to receive text messages related to your relationship with MCH, including information related to your visits, such as:  

  • Information related to your MyChart account 
  • One-time passcode 
  • Billing notifications and payment reminders 
  • Prescription reminders 
  • Care management and follow up messages 

Opt-Out and Help 

You may opt-out of SMS messages at any time by replying with STOP to any message. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from this program unless you opt in again.  

For more information, reply HELP to any message, or contact us at: 

  • Phone: 270-745-1294 

Message and Data Rates 

Message and data rates may apply for any messages sent to you from us and to us from you. Please consult your mobile carrier for details. Message frequency may vary 

Carrier Disclaimer 

Mobile carriers are not liable for delayed or undelivered messages. 

Privacy and Use of Information 

Your privacy is important to us. Information collected through this SMS program is used only for healthcare treatment, payment, and operations purposes and will not be shared for marketing purposes

Please review our Privacy Policies at: 
Med Center Health Notice of Privacy Practices 

Internet Privacy Policy & Practices – Med Center Health 

If you have questions about our privacy practices, contact us at: 
Joe Newton: (270) 796-6553, NewtJM01@mchealth.net 

Kentucky & Legal Notices 

This SMS program is administered by MCH a healthcare provider operating in the Commonwealth of Kentucky. Participation in this program is voluntary and is not a condition of receiving medical treatment or services. 

Consent to receive text messages is not a condition of purchase. You may revoke your consent at any time by replying STOP 

Storage of and Access to Information

Personal information collected through our site is secured within the Med Center Health data network. The information is subject to applicable access restrictions and protocols that are maintained by our Information Technology department and Corporate Privacy Officer in compliance with applicable state and federal regulations.

How Data is Used

Uniquely identifiable data collected and stored as part of any Med Center Health website will not be shared with third parties, without your explicit permission.

Safeguards

During linking from any Med Center Health website to any external site not under our control, no data, including URL query strings, will contain identifiable information to
allow a third party to ascertain user identification or any other uniquely identifiable user information from our Web site except in cases noted above.

Caution

Users of our Web site who do link to a third-party Web site must be aware that our Privacy Policy does not extend beyond the borders of the Med Center Health website.