Med Center Health EpicCare Link
Connect to Your Patients’ Med Center Health Information
EpicCare Link is a secure, web-based portal that gives community providers and authorized staff convenient access to information about patients receiving care at Med Center Health.
There is no software or hardware to install. Authorized users receive free, view-only access to important patient information in Med Center Health’s electronic health record (EHR), helping providers coordinate care, follow referrals and stay informed about their patients’ treatment.
With EpicCare Link, you can:
- View patient medical records related to care at Med Center Health
- Review lab and imaging results
- Access discharge summaries, consultation notes and operative reports
- View medications and immunization information
- See upcoming patient appointments
- Check referral status
- Submit referrals directly to Med Center Health
- Receive important patient updates through EpicCare Link In Basket notifications
- Communicate more efficiently with Med Center Health about your patients’ care
Already Have EpicCare Link?
If your EpicCare Link account is active, select the button below to access the portal.
Logging in for the first time?
- Enter your EpicCare Link User ID and password.
- Set up two-factor authentication using email (preferred) or the mobile app.
- Select Remember me for 30 days if you would like to bypass two-factor authentication for 30 days when using the same browser.
- System will block logins after 90 days of inactivity.
If you have forgotten your password or are unable to access your account, contact your facility’s Link Site Administrator.
Request EpicCare Link Access
Access to EpicCare Link is available to eligible community providers and staff who need access to Med Center Health patient information or referral tools.
Is your practice already using EpicCare Link?
If your facility already has EpicCare Link, do not submit a new site request. Contact your facility’s Link Site Administrator to request an individual account.
Your Link Site Administrator can add users through Account Requests under the Admin tab in EpicCare Link.
If you do not know who your Link Site Administrator is, contact us at Medcenteraccess@MCHealth.net. Please include in the subject line “EpicCare Link”.
Is your practice new to EpicCare Link?
- Select EpicCare Link Access Request below. Request access for your new site and complete all required information.
- Submit a separate application for each provider at your practice. Provider applications allow patients to be connected to your practice and staff to submit referrals on the provider’s behalf.
- Submit an application for each staff member who needs access to patient records or referral tools. Every user must have their own account and login credentials.
- Designate at least one, but no more than two, staff members as Link Site Administrators. Site Administrators are responsible for managing and verifying users and should be individuals who regularly use EpicCare Link.
New User Account Setup
Once a new user’s access has been approved, the user will receive an email letting them know their EpicCare Link account has been created. The email will also include their user ID and a link to create their own password.
Link Site Administrators
Link Site Administrators manage EpicCare Link access for their practice or facility.
Site Administrators can:
- Add or remove users
- Reset user passwords
- Set up or reset challenge questions
- Remove inactivity blocks
- Reset two-factor authentication
- Verify users
- Update site contact information
Having Trouble Logging In?
Contact your Link Site Administrator for assistance.
Refer a Patient
EpicCare Link is the preferred method for submitting referrals to Med Center Health.
Referrals submitted through EpicCare Link go directly into the appropriate scheduling workflow, helping streamline the referral process and allowing your practice to follow the status of the referral.
To submit referrals on behalf of providers at your practice, each provider must have a completed EpicCare Link application, even if the provider will not personally log in to the system.
Contact Us
Have questions or need help signing up?
Contact us at Medcenteraccess@MCHealth.net. Please include in the subject line “EpicCare Link”.