Medical Center EMS has successfully completed the intensive 20-step process to reaccredit its Communications Center as an Accredited Center of Excellence (ACE). The Communication Center is the 250th emergency dispatch center in the world to attain the International Academies of Emergency Dispatch® (IAED™) status as an ACE for its use of the Medical Priority Dispatch System™ (MPDS®). This distinction places it among the very highest-performing emergency dispatch agencies worldwide.
ACE inspires agencies to perform superior, up-to-date public care and to employ efficient use of resources when handling all emergency call situations. An accreditation lasts three years. In order to achieve reaccreditation, agencies must meet or exceed the same standards required in the initial accreditation, which requires participation from everyone in the department. Because ACE agencies abide by these standards and have fulfilled these requirements, callers can have peace of mind knowing their needs will always be appropriately addressed and that they will receive the help they need.
This is the second time the Medical Center EMS Communications Center has been accredited for its use of the MPDS. It is the only Medical ACE in the state of Kentucky.
“Being recognized by the National Academy of Emergency Dispatch as a Center of Excellence is a wonderful honor,” said Jim Berry, Director of Medical Center EMS. “Medical Center EMS 911 Communications Center employees demonstrate excellence in 911 emergency dispatch daily. I am very proud to be part of such a dedicated group of caring people.”
“There’s a tremendous amount of work that goes into reaccrediting as an ACE,” said IAED Chair of Accreditation Christof C. Chwojka. “We’re certainly proud of Medical Center EMS and its dedication to this process.”
There are currently more than 200 centers throughout the world that have the Medical ACE distinction among the 3,600 centers worldwide using the fire, police, medical, and nurse triage protocols for safe and efficient response to the wide variety of emergency situations.