Self pay
Patients who are uninsured, fail to provide us with adequate billing information, or who choose to be Self-Pay are responsible for the payment of their bill. However, patients who are Uninsured may be eligible for any additional discounts.
Uninsured means a Patient who is not enrolled in a group health plan, group or individual health insurance coverage, federal health care program such as Medicare or Medicaid, or Federal Employees Health Benefits plan, or does not otherwise have a third-party payer source that may be billed for services rendered on a particular day or dates of service.
What to expect if you are a self-pay at one of our hospitals:
Patients who are Self-Pay automatically receive a Self-Pay discount to hospital charges; which reduces charges by 20%. Patients that are Uninsured and sign the Uninsured Attestation Form will get an additional 30%. You may be presented with this form at registration, or you can access that form here and submit to Customer Service. Contact us at 270-745-1100 or 800-786-1581 for additional assistance or questions on this discount.
The Uninsured Discount does not apply at Med Center Health Russellville which offers a 60% Self-Pay Discount.
At registration, during your stay, or subsequent to your stay, you will be asked for information to determine your eligibility for state or federal assistance programs.
Shortly after your stay, you will receive a statement showing the amount due with all appropriate discounts included requesting that you pay or contact us within 10 days. If you need assistance, please contact us to discuss our payment plans and financial assistance programs. You can contact a Customer Service Representative at either 270-745-1100 or 800-786-1581.
What to expect if you are a self-pay at one of our physicians or other facilities:
At registration, you will be asked to verify your contact information.
Many of our physician clinics and other facilities offer an Ambulatory Self-Pay Discount between 25%-50%. These discounts are automatically applied, and you should see this discount applied on your statements.
Shortly after your visit, you will receive a statement showing the amount due and requesting that you pay or contact us within 10 days. If you need assistance, please contact us to discuss our payment plans and financial assistance programs. You can contact a Customer Service Representative at either 270-745-1100 or 800-786-1581.
Quick Pay Discount:
A 10% Quick Pay discount is available to patients who pay at the time of service. It is also available to patients who wish to pay in full after receiving your first statement and prior to receiving your second statement. Contact us if you wish to receive this discount option for your self-pay balance with or without insurance. The Quick Pay Discount is not available on any co-pay payments as determined by your insurance.