Daisy Award – Sandra Parker
Congratulations to Sandra Parker on being given the Daisy Award! Sandra is an RN at The Medical Center at Caverna. Thank you so much for all of your hard work and for the excellent care given to your patients. The following is Sandra’s nomination from a patient’s daughter:
“Back in July, my mom was admitted to The Medical Center at Caverna for severe pneumonia in both lungs. Being she was admitted by her primary care provider, the transition into a room was a bit different than coming through the ER. Sandra was the first nurse my mother had, and WOW, she set the bar high. From the start, she was very patient and diligent with her words. She was kind and answered every question she could. This was the first time my mother had an overnight stay, so it was a stressful time. Sandra did express she was covering someone else’s shift that day and she wouldn’t be the nurse the whole time. Sandra never complained about lending a helping hand and coming in on her day off. She never made us feel like an inconvenience to her. After a few minutes of being in the room, and completing the admission process, we noticed the AC unit wasn’t working properly. Not only did Sandra notify maintenance right away, but she did everything in her power to keep my mom comfortable and cool until it was fixed. She brought cold rags, fans from the nurses station, and multiple cold drinks. She assured us that if it wasn’t fixed in the next hour they would move her rooms, which meant a lot. She really made us, our whole family, feel seen and heard during my mom’s stay. She explained everything she was doing and was very skillful at doing it. I know she wasn’t her nurse for long, but in my moms words ‘She was the best nurse I’ve ever had. She almost felt like a friend.’ Thank you, Sandra.” – Audrey Tennyson
You can say thank you by sharing your story of how a clinical support staff member made a difference you will never forget. Visit MedCenterHealth.org/daisy to nominate an extraordinary clinical support staff member.
