Our Client Service Commitment

Our commitment is to provide the highest quality representation. We are professional yet assertive in our efforts to increase the profitability of our clients, bringing you a well-trained staff with over 75 years of combined experience in the collection industry.  

A primary reason businesses turn their accounts to a collection agency is to obtain a return on income that otherwise would be lost. Because Hillcrest boasts a recovery ratio higher than the industry average, you will be losing fewer dollars to bad debt while investing more money into your business. 

We are members of the Association of Credit and Collection Professionals, the Kentucky Collectors Association, the Kentucky Medical Group Management Association, and the Better Business Bureau. Through our membership in these state and national organizations, we strive to maintain quality in an ethical and educated industry. 

To learn how Hillcrest Credit Agency can assist your business, call (270) 745-1195. You may also contact us by email at HCA@mchealth.net or fax us at 270-796-2173.